On24 works best on a computer with Google Chrome and a stable internet connection. Internet Explorer is no longer a supported browser. If you are not seeing or hearing anything please use the following link to test your system compatibility: https://event.on24.com/view/help/sysreq.html#hardware_and_OS
If you are experiencing buffering issues or audio lag please use the following link to test your bandwidth connection:
If your bandwidth is less than “high” please try closing any programs that may be running in the background and refresh the page. If you are still experiencing connection issues please contact your internet service provider.